Pet Fun’s Home Delivery Policy⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
Thank you for visiting and shopping at Pet Fun. Please review our Home Delivery Policy below.⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
 

Delivery Areas
Delivery to Salinas and Prundale has been temporarily suspended while we search for a new staff member to delivery to this area.  We will continue to deliver to customers with addresses in the following cities: ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

Marina, Seaside, Sand City, Del Rey Oaks,  Monterey, Pacific Grove, Carmel-By-The-Sea  ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
93933,93955,93940,93950,93921,93923 (parts)⠀⠀⠀⠀⠀

In the meantime, we will continue to offer curbside pickup.⠀

Scheduled Delivery Dates

We make deliveries on Saturdays. Please order by 12:00 noon Friday if you wish to receive your order on Saturday.

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In the case that your ordered items are out-of-stock or backordered, a Pet Fun representative will call or email you to discuss options. You may be willing to wait for the next shipment or may choose to cancel your order, or agree to receive a partial order, and a refund for that item(s) will be issued to you immediately. You may agree to accept a substitute item(s).⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

Eligible items for delivery are all items listed on our online store and may be subject to change at our discretion.  ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Delivery Fee

WE ARE NOW OFFERING FREE HOME DELIVERY ON ALL ORDERS $49.99 AND ABOVE !

All delivery orders under $49.99 will include a $7.99 delivery charge

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The Delivery⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
When your order has been processed you will receive an email from us confirming the order. You will receive a second email when your order is out for delivery. Expect to receive your delivery on Saturday between the time window of 11 a.m. and 4 p.m. Your order will be left on your porch or as nearby your front entrance as is feasible. If you request specific delivery instructions, please provide those at checkout. In order to adhere to stay-at-home orders, our employees will practice social distancing and require that you do the same. You will be notified when your delivery has been completed by email, and by text message if you provided a mobile phone number.

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If access to your home, apartment, or building cannot be determined or if instructions on where to leave products are unclear, our employee will contact you to reschedule delivery for the next available time.  Pet food requiring refrigeration will not be left unless contact is made with the customer.

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Satisfaction Guarantee⠀⠀⠀⠀⠀⠀⠀⠀⠀
If you are unsatisfied with your purchase you may return your products to our store location at 1780 N. Main St., Salinas, CA 93906 within 30 days to receive a refund or exchange. Proof of purchase is required to receive a refund or exchange. All orders must be shipped or dropped off at our store in order to receive a refund.

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Return shipping cost will be at the customer's expense. If shipping product back please contact the store first with your order number and which item you will be returning. Once we have received your item you will be issued a refund for that item(s).

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Pet Fun Club⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
We will use the contact information provided at checkout to place your order under your Pet Fun Club account. If you do not already have a Pet Fun Club account, one will be created with your first order. Pet Fun Club members automatically receive exclusive discounts on hundreds of items throughout the store. Pet Fun Club members are opted into our weekly store email that includes coupons, sales, store events, and pet care tips. Please let us know if you would like to be opted out of emails. Membership in the Pet Fun Club is free.

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Contact Us⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
Please contact us with any questions. Phone: (831) 443-1873. Email: info@petfunsalinas.com. Direct Message us on Facebook @petfunsalinas. In-person: 1780 N. Main Street, Salinas (Harden Ranch Plaza). New Store Hours:9:30 a.m. to 8:30 p.m. Monday through Saturday; 9:30 a.m. to 8 p.m. Sunday. Curbside Pickup: Starts at 9:30 a.m. every day.